Terms of service
Terms & Conditions
Eeffective Date: 16 July 2026
Welcome to Haus of Labs Melb. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. General,
These Terms & Conditions govern your use of the Haus of Labs Melb website and any purchases made through our online store.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.
2. Orders,
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel or limit any order at our discretion, including where pricing errors, suspected fraud or other issues arise.
Once an order has been placed, we may not be able to make changes or cancellations if processing has already begun.
3. Pricing,
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
Prices are subject to change without notice.
4. Payments,
Payment must be received in full before your order is processed and dispatched.
We use secure third-party payment providers to process transactions. We do not store your complete payment card details.
5. Shipping,
Orders are processed within our advertised processing times.
Delivery timeframes are estimates only and are not guaranteed.
Haus of Labs Melb is not responsible for delays caused by shipping carriers, customs, weather events or circumstances beyond our control.
Risk of loss passes to the customer once the order has been handed to the shipping carrier.
6. Returns & Refunds,
Please refer to our Refund Policy for information regarding returns, refunds and cancellations.
7. Product Information
We aim to ensure all product descriptions, images and pricing are accurate.
However, we do not guarantee that all information is error-free and reserve the right to correct errors or omissions at any time.
Product images are for illustrative purposes only and may vary slightly from the actual product supplied.
8. Intellectual Property
All content on this website, including logos, branding, images, graphics, product descriptions and written content, is the property of Haus of Labs Melb unless otherwise stated.
No content may be copied, reproduced or distributed without our prior written permission.
9. Limitation of Liability
To the maximum extent permitted by Australian law, Haus of Labs Melb shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our website, products or services.
Nothing in these Terms excludes any rights that cannot be excluded under the Australian Consumer Law.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Haus of Labs Melb
Email: hausoflabsmelb@hotmail.com
Phone: +61 426 243 350