Privacy policy
Privacy Policy
Effective Date: 16 July 2026
At Haus of Labs Melb, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information when you use our website:
* Full name
* Billing and shipping address
* Email address
* Phone number
* Payment information (processed securely by our payment providers)
* Order history
* IP address and device information
* Website usage and browsing activity through cookies and analytics
How We Use Your Information
We use your information to:
* Process and fulfil your orders
* Provide customer support
* Communicate with you regarding your purchases
* Improve our website and customer experience
* Detect and prevent fraud
* Meet our legal and regulatory obligations
Payment Information
We do not store your full payment card details. Payments are securely processed through our authorised payment providers.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic and enhance site performance. You may disable cookies through your browser settings; however, some website features may not function correctly.
Sharing Your Information
We may share your information with trusted third parties only where necessary to operate our business, including:
* Payment processors
* Shipping and delivery providers
* Website hosting providers
* Analytics and marketing service providers
* Government authorities where required by law
We do not sell your personal information to third parties.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration or misuse. While we use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
You may request access to, correction of or deletion of your personal information where permitted by applicable law.
To make a request, please contact us using the details below.
Marketing Communications
If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Haus of Labs Melb
Email: hausoflabsmelb@hotmail.com
Phone: +61 426 243 350